Insurance Account Manager

Built Different. Built for Your Success.
Most insurance agencies offer a job.

At Howard Hanna Insurance Services, we offer something more: a chance to build a meaningful career with a team that's committed to your growth, your success, and the clients you serve.

We're looking for an experienced Insurance Account Manager who thrives on building relationships, solving problems, and helping people protect what matters most. If you take pride in delivering exceptional service and want to be part of a company that values your expertise, we'd love to meet you.

Why Howard Hanna Insurance?
Because we're built differently.

As part of one of the nation's largest family-owned real estate organizations, we combine the strength of a trusted brand with a collaborative culture focused on people, relationships, and long-term success.

We believe insurance is about more than just the policies. It's about helping families, protecting futures, and showing up when clients need trusted guidance the most.

What You'll Do
As an Insurance Account Manager, you'll be a trusted resource for clients throughout their insurance journey. You will:

Build and maintain strong client relationships through exceptional service
Assist clients with policy reviews, renewals, coverage changes, and claims support
Identify opportunities to strengthen coverage and provide additional value
Present insurance solutions tailored to individual client needs
Work closely with carrier partners to secure the best outcomes
Maintain accurate records and documentation
Help create an experience that drives loyalty, referrals, and long-term relationships

What We're Looking For
We're looking for an insurance professional who combines industry expertise with a passion for helping clients navigate important coverage decisions. You'll be successful in this role if you:

Hold an active Property & Casualty (P&C) insurance license preferred
Have at least two years of personal lines insurance account management experience
Possess a strong understanding of insurance products, coverages, rating procedures, underwriting guidelines, and industry operations
Demonstrate exceptional customer service and relationship-building skills
Communicate effectively both verbally and in writing, with confidence and professionalism
Can analyze client needs, present coverage options, and recommend solutions that provide meaningful protection
Have the ability to resolve complex customer issues with tact, urgency, and sound judgment
Are highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Are comfortable using agency management systems and other technology tools to support client service and account management
Take ownership of your work while collaborating effectively with teammates and carrier partners

What's In It For You?

Competitive compensation
Comprehensive benefits package
Paid professional development and continuing education
Career growth opportunities within a growing organization
A supportive, team-oriented culture
The stability of a respected industry leader

About Howard Hanna Insurance Services
Howard Hanna Insurance Services is a Trusted Choice® independent insurance agency representing many of the nation's leading insurance carriers. As part of the Howard Hanna Family of Companies, we help clients through every stage of homeownership with integrated real estate, mortgage, title, relocation, and insurance services.

Built Different. Built for People.

Built for clients.

Built for communities.

Built for careers.

Built for you.

Apply today and discover what’s possible with a team that’s Built Different.

Howard Hanna Insurance Services is ranked one of the top real estate insurance agencies in the nation. Part of the Howard Hanna Family of Companies, we're designed to assist customers with every stage of their homeownership journey - from buying/selling, to mortgage, insurance, relocation, title and new construction services. Howard Hanna Insurance is a Trusted Choice® independent insurance agency, representing the nation’s top carriers for all insurance products to provide for and protect our clients. Spanning 15 States through the Southeast and Northeast, our insurance professional sales and customer service agents work in teams to design the best plan and pricing for our client's needs and provide the most personal experience possible.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)