Commercial Lines Account Manager
Huntersville - 125161
Commercial Lines Account Manager
Full Time • Huntersville - 125161
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k) matching
- Bonus based on performance
- Dental insurance
Full-time · Mid-level (3–5 years)
About the Role: Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.
What You'll Do
•
Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
•
Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
•
Identify coverage gaps and cross-sell opportunities to support account growth
•
Translate complex policy language into clear, actionable client guidance
•
Partner with producers on new business, account rounding, and retention strategies
•
Advocate for clients during claims, coordinating with carriers for timely outcomes
•
Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)
What We're Looking For
•
3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
•
Active NC Property & Casualty license
•
Strong knowledge of commercial coverages and policy forms across multiple lines
•
Experience with agency management systems (QQ Catalyst, AMS360, or similar)
•
Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
•
Client-first mindset with a proactive service approach
Nice to Have
•
ACORD forms and carrier portal experience
•
Familiarity with E&S / non-admitted markets
•
Industry vertical background (contractors, hospitality, professional services, etc.)
Compensation & Benefits
•
Base salary: $55,000–$75,000 with growth potential
•
Full-time | Mon–Thu in office, hybrid Fridays
•
Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team-oriented culture
About the Role: Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.
What You'll Do
•
Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
•
Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
•
Identify coverage gaps and cross-sell opportunities to support account growth
•
Translate complex policy language into clear, actionable client guidance
•
Partner with producers on new business, account rounding, and retention strategies
•
Advocate for clients during claims, coordinating with carriers for timely outcomes
•
Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)
What We're Looking For
•
3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
•
Active NC Property & Casualty license
•
Strong knowledge of commercial coverages and policy forms across multiple lines
•
Experience with agency management systems (QQ Catalyst, AMS360, or similar)
•
Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
•
Client-first mindset with a proactive service approach
Nice to Have
•
ACORD forms and carrier portal experience
•
Familiarity with E&S / non-admitted markets
•
Industry vertical background (contractors, hospitality, professional services, etc.)
Compensation & Benefits
•
Base salary: $55,000–$75,000 with growth potential
•
Full-time | Mon–Thu in office, hybrid Fridays
•
Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team-oriented culture
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)