Personal & Commercial Lines Customer Service Representative
Full Time • Office
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About This Agency:
Harbor Trust Insurance, an independent insurance agency in Raleigh, NC, was established in 2006. The agency was born out of the premise that customer service is the most valuable thing that we can provide. Come join our amazing team!
Job Description
The Personal & Commercial Lines CSR at Harbor Trust is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Responsibilities
- Adhere to company core values
- Follow agency procedures and workflows for processing
· New business
· Renewals
· Endorsements
· Cancellations
· Audits - Market accounts/policies and maintain current knowledge of insurance coverages, exposures, and available markets
- Review applications and policies to identify and target new lines of business and make recommendations
- Research and answer insureds questions regarding coverage in a timely manner
- Maintain the agency standard for client service
Qualifications
- Minimum 2-4 years of commercial lines insurance experience or an equivalent combination of commercial lines experience, education, and training
- Active North Carolina Property and Casualty License
- Excellent customer service is required, as well as the ability to build and maintain strong internal and external relationships
Compensation: $40,000.00 - $50,000.00 per year
YOUR FUTURE at Harbor Trust Insurance Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)