Job Summary:
The ideal candidate for this position is to answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization.
Essential Duties and Responsibilities:
- Operate telephone to answer, screen, or forward calls, providing information, or taking messages
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Receive payment and record receipts for services
- Interact With Computers
- Perform Administrative Activities
- Obtain Information
- Establish and Maintain Interpersonal Relationships
- Document/Record Information
- Communicate with Persons Outside the Organization
- Process Information
- Collect deposits, payments or fees
- Distribute and sort mail
- File documents or records
- Prepare business correspondence
- Provide notifications to customers or patrons
- Record personnel information
- Respond to customer problems or complaints
- Send information, materials or documentation
- Equipment Used: Scanners, Postage Machines, Laser Fax Machine, Document Management Software
Minimum Qualifications and Experience:
- 1 to 3 years’ experience as a Receptionist or Administrative Assistant or similar is preferred.
- 1 to 3 years’ experience with Customer Service or similar is preferred.
- Some experience with account management
Work Location:
SFI Group, Surf City, NC
https://www.correllinsurance.com/insurance-offices/sfi-group-surf-city-nc
Work Type:
Full-time, M-F 8am-5pm
Benefits:
Competitive Salary
Health, dental, and vision insurance
HSA option
Life insurance
401(k) with company match program
Generous Paid Time Off program
Paid holidays
Employee assistance program
Employee discount program
Continuing education and training opportunities
About Us:
Correll Insurance Group is a full-service independent insurance agency serving customers throughout the southeast and nationwide. Our agency provides convenience service for insurance needs while bringing a unique mix of local knowledge and service combined with the depth and resources of a nationally licensed insurance agency. Correll Insurance Group offers options for personal insurance and commercial insurance. Additional coverages include life insurance, group benefits, surety bond solutions, and much more. We have access to a network of agency leaders, and risk management professionals while still delivering the personalized service of a small agency.
Summary:
If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Correll Insurance Group has been in the Carolinas since 1931.
The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families.
We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm.
Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice® independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations.
