Insurance Technology Optimization Specialist
Full Time • Hybrid - US
Get to Know us:
Come join our amazing team here at IIANC. We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing meaningful relationships and team comradery. We celebrate our team with staff appreciation events such as staff kickball games, tickets to the Durham Bulls or UNC football, and so much more. Don't just take our word for how great it is to work here, check out the Business North Carolina official rankings. For the past Four years IIANC was named as one of the Best Employers in NC by Business NC magazine in the medium sized company category!
Technology Consultant
Position Mission: The purpose of this position is to be an essential contributor to IIANC’s mission of advancing member agency technology and fostering strategic partnerships. This position will offer expert consulting, manage key technology partnerships, and develop robust affinity programs. This role involves assisting member agencies in assessing and enhancing their technology strategies, including guidance on the selection and implementation of new Agency Management Systems (AMS).
Position Mission: The purpose of this position is to be an essential contributor to IIANC’s mission of advancing member agency technology and fostering strategic partnerships. This position will offer expert consulting, manage key technology partnerships, and develop robust affinity programs. This role involves assisting member agencies in assessing and enhancing their technology strategies, including guidance on the selection and implementation of new Agency Management Systems (AMS).
Benefits/Perks
- Competitive Pay plus commission
- Health Insurance Coverage
- Matching 401k options and pension
- 35 hour work week and option to compress your week for every other Friday off
- Staff appreciation events: A LOT of them and they are amazing!
- On-site fitness equipment
- Staff tranquility room with massage chair
- Mentor Program
- Casual Dress every day
- Extremely generous PTO
- 100% paid Professional development
- Job stability in a growing industry
Responsibilities:
- Conduct detailed technology assessments for IIANC member agencies to identify areas for improvement and provide tailored recommendations on operational efficiencies and tech upgrades.
- Guide member agencies through AMS evaluations and implementations, helping them choose the best-fit solution and ensuring successful onboarding and integration.
- Develop a toolkit of innovative technology solutions, including AI-driven tools, marketing automation, and voice AI, to enhance member agencies’ customer experiences and operational efficiencies.
- Collaborate with IIANC’s 101 Weston Labs to research and establish partnerships with emerging technology providers, introducing members to cutting-edge solutions.
- Serve as the primary liaison with Catalyit, maintaining a strong relationship and encouraging engagement among member agencies to maximize the platform’s value.
- Regularly produce and distribute technology-focused content, such as articles for newsletters and member communications, to keep agencies informed about industry advancements.
Qualifications:
- Strong background in technology consulting with a focus on the insurance industry.
- Expertise in guiding agencies through AMS evaluations and implementations with a vendor-agnostic approach.
- Familiarity with technology trends, including marketing and process automation, AI, and voice AI.
- Demonstrated project management experience with a history of successful technology rollouts.
- Excellent communication skills and experience producing informative content for a professional audience.
Preferred Qualifications and Education:
- Deep Knowledge in systems such: Applied Epic, Hawksoft, QQ, Vertafore, AMS360
- Bachelor's degree in Computer Science, Business Administration, or a related field
- Hands-on experience with data visualization tools.
- Personal qualities of integrity, initiative, innovation, collaboration, professionalism, and responsiveness.
Flexible work from home options available.
Compensation: $60,000.00 - $90,000.00 per year
YOUR FUTURE at IIANC Starts Here!
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
We are a statewide trade association that empowers independent agents to rise above the competition by offering them the tools and resources to succeed in today’s insurance industry. IIANC is proud to serve as the unrelenting advocate and strategic business partner for nearly 1,000 Trusted Choice® independent insurance agency and branch locations across North Carolina… and that number continues to grow.
IIANC's Vision
IIANC's Vision
To be the organization that leads independent agencies into a prosperous future by driving change, fostering innovation, and providing cutting-edge solutions.
IIANC's Mission
Our mission is to be our members' strategic business partner by providing solutions, creating connections, and being their unrelenting advocate.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement.
Flexibility
IIANC can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but also offers flexible schedules remote work, and great office culture.
Company Culture
IIANC focuses on involvement in the communities and active in local organizations, sponsoring sporting teams or supporting charities.
Job Security
Things change but insurance is here to stay. IIANC has served the needs of Independent agents in North Carolina since 1898.