- North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)
- Prior experience working within the Insurance Industry preferred.
- Applied Epic knowledge preferred.
- Strong customer service and communication skills.
- Ability to build client relationships.
- Effective time management skills, willingness to learn, and be coachable.
- Proficient computer skills including MS Office, Excel, and Outlook.
- Assisting clients with a variety of insurance applications and policies.
- Issuing policies/binders, processing policy change requests, and processing payments.
- Assisting clients with quotes, renewals, and re-writes.
- Prepare Proof of Insurance and issuing Certificates of Insurance.
- Build and maintain relationships with clients and teammates.
- Provide support to Commercial Lines Producers.
- Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.
- Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.
- Provide backup support, such as answering incoming calls, and other administrative work as needed.
- Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.
- Adhere to Agency Errors & Omissions guidelines.
- Pay based on experience.
- FULLY PAID Health and Dental Insurance immediately upon hire.
- 401k with employer match
- Paid time off (PTO) and Paid Holidays
- Paid coursework, exam fees and continuing education for P&C Licensure.
Founded in 1926, The Insurance Center began with CD Lancaster selling insurance from the Elks Building in New Bern, NC. In 1983, his son Claude and Rufus McAden merged with the Rexford Willis Agency to form Lancaster McAden, Willis Smith Company – The Insurance Center.
Today the agency has grown into full-service insurance agency with over 45 employees and multiple branches. The Insurance Center services clients across the South East and specializes in personal, business and hospitality insurance.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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