Insurance Agency Receptionist Wilmington - 153618

Insurance Agency Receptionist

Part Time • Wilmington - 153618
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About Owens Insurance Agency 
Owens Insurance Agency is an independent agency that has been in business for over 25 years. We strive to get to know our customers and their needs and serve them in a professional manner. We strive to maintain solid customer relationships by being our client's trusted insurance advisor.
Benefits 
  • Paid time off and holidays 
  • 401K with up to 4% employer match 
  • Health Insurance 
  • Opportunity for bonus pay 
Job Description
We are seeking an energetic and motivated individual with insurance experience to service our existing personal lines clients. This individual will be responsible for reviewing existing customer accounts, assisting with policy changes and endorsements, and assist with billing questions, taking payments, underwriting memos, etc. 

Responsibilities 
  • Establish and develop strong client relationships to maintain agency retention and client loyalty 
  • Answer customer calls and correspondence regarding existing insurance policies
  • Receive and process payments as well as needed policy changes 
  • Data entry of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
  • Hold a North Carolina Property and Casualty Insurance license 
  • Personal lines insurance experience 
  • Demonstrate knowledge of insurance products, rating and underwriting procedures, and coverages
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills 
  • Technology and Computer proficiency including agency management systems.
Compensation: $15.00 - $18.50 per hour




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)