Job Description:

The Commercial Lines Trainee at Jake A. Parrott Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Responsibilities

Computer skills to scan and attach documents.
Assist Account Managers with follow-up requests and reminders.
Answer customer calls and correspondence regarding new or existing insurance policies and service claims.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Work towards obtaining NC Property & Casualty insurance license.

Qualifications

Be willing to obtain a NC Property & Casualty insurance license within 90 days of hire (company pays for all education classes and testing).
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Knowledge of MS Office products

Benefits/Perks

100% Paid Medical, Dental, Life and AD&D Insurance
Paid Vacation that increases with length of time employed
5 days paid sick leave, annually that increases with years of service
Competitive Pay, based on experience
Paid Continuing education
Professional Development
Job Stability in a growing industry

Compensation: $14.00 - $17.00 per hour

YOUR FUTURE career path starts here

We were established in 1937 and are in our third generation now. We currently serve the insurance needs of over 3,000 individuals, families and businesses throughout North Carolina and surrounding states. If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with our IIANC member agency is a great career choice! We offer a fun, relaxed, encouraging atmosphere.

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)

Rapid Growth

From training, education, getting licensed and becoming an Account Manager offers quick growth in knowledge and salary.